Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — Bses yamuna payment not credited

rohit masiwal

from Noida, Uttar Pradesh

Address:

110092

Sir i made payement of bses yamuna through you sites my ca no is[protected] and FCEW[protected] is order id please check payment hasn't made yet in bses please help these i have first time used your free charge for payment if you want me to use it then please reply i am in tension from last some hours please alteast connect wih us for the information it hasn't yet recieved in thier site

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Oct 12, 2016

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Rajan,

Thank you for writing in!

We understand that you are worried about the deduction from your account for a utility bill payment that you had initiated.

Utility bill payments generally gets updated on your account within 48 Hours from the time of transaction. Ideally you should be receiving a notification from the operator regarding the payment once it is updated in your account.

As per our records, we can confirm that your transaction was processed successfully.

Please find below the details of the transaction:

Order ID: FCEW[protected]
Transaction Amount: Rs. 750
Bill Payment Number:[protected]

We would request you to recheck if the 'Account number' entered by you was correct.

However, if you do not receive any notification from your service provider after 48 hours, please do not hesitate to get in touch with us.

We regret for the delay.

Happy FreeCharging,
Customer Success Team