[Resolved] Freecharge Payment Technologies / Freecharge.in — Payment issue | |||||
I had made a payment to pay my tata docomo bill for number [protected]. Thru freecharge Money deducted from freecharge wallet but my bill is still outstanding Transaction on FreeCharge FCMI[protected], Tue Nov 22 2016, 1:07:42 PM IST Its been 1 week following up but no solution Pls any1 can help he filling a offical case in consumer forum, i have payment n email communication evidence with me Was this information helpful? | |||||
Jan 1, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Dec 01, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Thank you for writing in!We regret for the delay for your recent transaction. As per our records the transaction is successful, however there are a few exceptional cases where the operator reverses a transaction status after 48 hours from the time of the transaction. The final status update from the operator’s end may take 1-2 days at times. We are, however, constantly working with the operators to reduce this time delay and will automatically reverse the money to your FreeCharge Credits if the transaction fails. Appreciate your patience & co-operation Do write to us for any further queries. | |||||
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