[Resolved] Freecharge Payment Technologies / Freecharge.in — Transfer of amount to freecharge account through debit card | |||||
I have been Transferd 1000/- from Debit card to Freecharges account dt. 10.11.16 but transaction was failed and amount has been debited from my Axis Bank Account but not showing in Freecharge Account. I continuously sending complaint to Freecharge to refund of Rs. 1000/- 'now 20 days passed still i m not getting refund in my bank account. Freecharge only confirmed the transaction failed by mail but still not given the refund amount. Was this information helpful? | |||||
May 10, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Nov 30, 2016 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We understand your concern about the Refund query on your account. Your transaction inputs have been forwarded to the Internal team. We will update you the details once shared. Appreciate your patience & co-operation. Do write to us for any further concerns. | |||||
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Till date I have not got the refund (28/11/2016).
Have mail 2 times. and 3rd time today. But still no action taken.