[Resolved] Freecharge.in / Accelyst Solutions — Freecharge.in not refunding rs 1107 as promised for failed to pay to bsnl ll a/c | |||||
Dear sir/madam, Freecharge.In failed to pay to bsnl lanad line on 25-march under order id: fclw[protected] but they have confirmed that my bill payment is successful using freecharge against this bill payment id:frc[protected]. I have contacted them since then and they were just fooling me by saying they will repay the amount when this will be checked by their internal team. Today is 20-april; and they stopped communicating me now. I requested them quite a time to let me know their escalation process; however, they have told me only the email id for contacting them. I saw their advertisement in television and believed them as genuine and did the transaction; and now they are not returning the money rs 1107; even though they failed to pay it to my bsnl land line account. It is almost 25 days from when i did the transaction. Could you please help me here. Was this information helpful? | |||||
May 3, 2016 Complaint marked as Resolved Thank you for all your assistance.
Freecharge now had refunded 1109 Rs including the late fine and Rs.1.25 as bonus!
Thank you all. Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. | |||||
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Freecharge now had refunded 1109 Rs including the late fine and Rs.1.25 as bonus!
Thank you all.