Gati-KWE Complaints & Reviews

Hello there..
The docket number is[protected]Nagpur To Saharanput). This Parcel was
supposed to reach by 4th July through GATIKWE. I lodged a complaint
and the customer care guy connected me to Saharanpur local hub vendor
named as Gupta Ji. The guy Gupta started giving me lame excuses for
late delivery. First he said that the mentioned address is not in city
limits the He said there is a transport...

I called gati packers and movers to shift things from Pune to Chennai. In call, I asked them very clearly if they will pack the thing themselves or packing should be done from my side. They told me that everything will be done by them, but three people came to pick up things empty handed. Somehow they managed to pack the stuff with some damaged cartons which I had in my house and told me they will pack again properly from their place.They...

Complaint :
This is complaint against gatikwe.

I booked my 26 parcels from Kharagpur to Mumbai. They have been received by me. Out of which 8 items are in completely damaged state. This includes major breakage in the base of my LG Double door 400 ltr refrigerator Rs 10000, big dent on the washing machine Rs 6500. 6 trunks have been broken worth Rs 14400 & 2 of them I received with locks broken & items inside missing...

Hi,

The parcel from baroda (Company: rotex automation) had handovered the parcel of the new development parts to gati-kwe service, which they needed to ship it to us @hindupur (Company: wipro infrastructure engg.). As per the below details received by gati-kwe.

Pickup date: 09.06.2016
Assured date of delivery given: 16.06.2016

We had raised a complaint on 16.06.2016 itself, as still we...

K21111ir/mam,
I m karamveer, serving in defence and recently posted at Mumbai...In Mar 16 i booked my luggage through Gati from Visakhapatnam to Mumbai...They hv taken extra amount to say trhat ther r guarantee for safe transportatrion of luggages..But when my items rerachedf at Mumbai, i was shocked to see the condition of my luggage..
1.My fridge was new one, but they dmage it at many place and due to that my 12000/Rs freedge...

I am utterly regretting my decision to choose GATI. Its been 10 days and I dont know where my goods are. After repeated calls, no one bothers to call me back or give any status update. I was told that out of 2 boxes, 1 was left behind while unloading. Does GATI employ 6 year old kids in who make such idiotic mistakes. This company is an example of the highest level o[censored]nprofessionalism and laziness. Whenever I call for an update, they say...

Dear sir,
I have purchased a treadmill online from acme fitness & they shipped through gati kwe on 18/04/2016 with destination agartala, tripura. Docket no is[protected]. But, item is not yet reached. I made complaint on 10/05/2016 (Complaint no - cs113707), but not yet any fruitful result. From customer care of gati, they replied several times in several ways. They are not disclosing the actual fact about my product. I have written...

Gati has proven to be the most unreliable courier service. It has been a month since we sent a consignment of three boxes from Vasai(palghar)- Maharashtra to Bangalore, of which we have only received two. After constant emails, reminders, phone calls, a complaint register and visits to the branch office, we are still asked to wait on account of Gati's unsure attitude and irresponsibility. The box is of great importance o[censored]s, and the wait...

Hello,

Greetings for the day.

Docket number :[protected].
Complaint number: 15086843.
When i received the bike on the 1st of june i clearly mentioned to the manager of gati kwe in guwahati that there is damage in the bike which is the side stand and the sensor. As per the conversation i had with the manager in guwahati branch he clearly told me that i will get the reimbursement for the damage within...

I booked a courier from mumbai to meerut and it was picked up by gati on 18th may 2016. The assured delivery date was of 23rd may. I called them up on 23rd and to my shock they said that my carton is untraceable. I have raised a complaint with them. Complaint # 15043785 but its been more than a week now and i am getting same stupid response from their customer support.
This is no way of handling things and looking at the number of...

Want to complain against gati courier Kolkata horrible experience ihav orderd a product from shop cj later message came saying they have cancel my order but after ten days gati courier person came shouted upon me embarrassed me very rude behaviour pretending they were boss nonsense person
Want to file complain against gati courier Kolkata my names prantick gosh lives in garden reach plz consumer department lodge a complain against...

I had registered for pick up of two cartoons of books from guwahati to manipal on 1st of MAy. On 5th May it was picked up and on 20th may I received a call from Manipal Gati centre to know that one parcel was misplaced on the way. Its almost a month now and the Gati service is not allowing me to pick up atleast one of the parcel. Doc number is[protected]...

I ordered a product with infibeam on may 11, 2016. I received a shipping confirmation on may 13, 2016 and assured delivery of may 19, 2016.. I have been following up since then with infibeam and gati's website tracking but the product is still not delivered as of may 30, 2016.. It is such a pathetic customer service with infibeam that every time i contact them, they keep responding with automatic replies... I called them today and they have...

Complaint : i have sent 13 items from kazipet to anantapur on[protected] out of which 7 are boxes & 6 are bags. i received 12 items on[protected]. all the boxes got damaged & 1 box(contains cooler) went missing. gati delivery boy said that they sent that box to bangalore by mistake. today[protected] i received remaining 1 box(cooler) which got totally damaged and it can't be repaired.

desirable resolution of complaint : refund....

I couriered an item from pilani to palakkad via gati kwe with docket number[protected] on 7th may 2016. All of the breakable items (Items were not fragile - even the steel rod of the luggage was broken) were damaged. This shows how gati handles their items while in transit.

I had given the courier value as 10000/-. They are still not ready to give any claim on this....

I had placed an online purchase from infibeam on april last week, which was shipped via gati. The docket number for the same is #[protected]. The shipment was placed from infibeam to gati on may 2nd 2016 with an assured delivery date of may 9th 2016.

As per gati site it had reached bangalore on 07th may. I have still not received the shipment and has been constantly told that it will reach within 2 business days from may 9th....

This is regarding my courier for docket no:[protected] from haldia to chennai.

Assured delivery date for the courier was on 11th of may 16. Since then i have been following up with gati-customer care executives on there toll free no:[protected], however they have not been able to extend any kind of relevant support in helping me avail my courier.

As per their information, my courier has reached perungudi local...

Hi, I have sent consignment of 13 packets from Guwahati to Bangalore via GATi KWE. I had paid 10000 rs in cash for the same. It has been 20 days already and I have not received the material. It is 10 days over due of your assured date. Nobody from GATI is taking accountability to deliver my material.
Docket[protected].
Now I have been told my packets are not traceable...

Horrible & Pathetic service and delivery from GATI. I have ordered an Air-conditioner from SNAP Deal on 1st May 2016. Item packed and shipped from SNAP Deal on 4th and reached Kolkata on 6th May 2016. They kept the item in their warehouse till 14th May 2016. There were no attempt made to deliver the item. I have contacted GATI several times but their attitude was really pathetic. They kept the item in their ware house for more than 7 days....

This mail is regarding mu courier sent through Gati with docket no.[protected].
First this parcel was misplaced and in place another parcel belonging to Hyatt hotel was sent to my receivers address. My parcel was sent to some address on bhandup- mumbai. However this receiver on seeing the address wrong didn't receive it. I contacted customer care and was given complaint no. 14950660. After so many calls and difficulty we were then...