Gatik Business Solutions / G Broadband Complaints & Reviews

I had been facing issues with the internet connection since last 6 months and I had to call almost everyday for the connection to resume.

Now, its been three days the net is not working. The customer care promptly replies to every of my complaint. But no resolution has been provided. No internet connection for the last three days. Except a phone call from the customer service, nothing has been done to fix the issue.
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I am facing many issues with your G-Broadband connection, there is no stability in the bandwidth and no prompt customer support.

I would request you to repay the money for this month i have paid and disconnect the connection.

My ID is :Malathidevi25.3

I have contacted ur customer care more than 10 + times from two days and i became a regular customer to visit the care from past 4 month, this is...

I have been using g-broadband connection since october 2015 and the internet connection is very poor for the past 2 months.in the current billing cycle, i was not able to use the internet properly even for half of the month. They are sending technicians but the fix is not working. Last week i have logged two complaints but they i didnt get any response from them. I do not want any services from g-broadband and i have decided to go for other...

I have taken 6 months plan from G broadband btm 2nd stage, after 3 months I moved to HSR and they told they will transfer my connection. It has been over 2 weeks but they still have not transferred. I have called them numerous times and all the time they say the same thing that connection will be provided within 2 days. I have gone to their office and there also I get the same reply. After 2 weeks it should be done but still they are not...

I am having this issue from past 2 months and most of them said to contact your isp's so there a "packetloss" that lead to auto disconnect when playing online, for example take "steam server to check out" there a delay and heavy packet loss for every 2-3 mins cant play any games, i usually prefer using internet for gaming and hope u fix this soon :)
u can also check in go to command prompt and type "ping sgp-1.valve.net -t" open in...

My user Id is Sharad29.13.
I am one of the Oldest buyers of G broadband service when they have newly come into the market and has set up their services in BTM 2nd stage. In all these years I had so many issues with them but I just like other common man use to adjust with their intermittent issues, no services for days even after informing and used to live with the wait and hope that now or then their internet will be back. But after...

Sharing galaxy server some times working some tims not working, and alos the speed is very low around 100/kbps...
From past 15 days i am facing this issue, dialy i am calling to customer care. but there one answer is, we will check with the backend and we will solve issue.
I did everything they told me to do. but there was no positive result..
I am using g broadband from past 8 months...
If the problem continues...

Hi i have used this pathetic internet provider's services for the past 3 months out of which last one month there was absolutely zero internet. I have been calling their equally pathetic customer care for a month now and the response have been not effective at all. Currently they promise call backs but no one calls or turns up to see what problem is there. And the so called head technician "manju reddy" is the most ineffective person who...

This is a local ISP in Bangalore, we are availing their services from past one year. However, last week, the wire which connects our home for broadband was cut down by some government electricians while cutting down an old tree, due to which we lost internet connectivity. We have logged a complaint, and they're not even addressing our issue, nor they are receiving our calls anymore. We're without internet from a week. We have been trying...

I done recharge of G-Broadband account online through Payzpp. Money deducted from my account on 17 Jan 2016. Transaction also success still money is not refunded / recharge also not happen. If i call/email also no proper response from G Broadband....

I paid for 10 GB data but that broadband stop connection at 8.6 GB i called broadband and he checked all data uses after counting is and every MB . he told me by mistake it was closed, he will start connection within 10 min.after reaching office he is telling he can bot restart connect .because i used more then GB.because of that i was not able complete my office assignment.i lost my faith in office....

I had taken a G Broadband internet connection from Mr Mohan, G Broadband, #2, 1st Floor, Vishnuvardhana circle, jambusavari dinne, J P Nagar 8th Phase, Bangalore - 560078. Ph [protected] For the past two months i had intermittent internet connection. But some sort of internet connection was there. There were lot of powercuts near my house and did not have internet connection during this time. But he never mentioned about this in...

As told in the subject i am facing the broadband service issue from two month every day, and now a day if i am calling to there customer service they are not picking [protected] / [protected] I suggest please don't take any service from these guys, service is worst then BSNL, Hatway...

Hi,
I am raising a consume complaint against G Broadband Internet Services.
Most of the time in my area the internet is down.On Oct 16th from morning 3 AM, the Internet service is not there. If we call to the customer care, there is no proper response and they are cutting the call just like that when we are talking/waiting on the line. Really pissed off with them. After calling again and again, the customer care executive told...

The service is poor. Internet does not work when there is raining. But there is no guarantee on 24/7 connection and when we are calling to complaint number to report a complaint, phone stays busy most of the time. Its hactic and irritating to work in this speed. If you are doing "Work from home" then it is risky having this connection. The connection is not trust worthy. per month it happens 10 to 15 times sudden disconnection, they...

The service is poor. Internet does not work when there is raining. The only good thing is sharinggalaxy intranet server which is a good collection of video, mp3s. But there is no guarantee on 24/7 connection and when we are calling to complaint number to report a complaint, phone stays busy most of the time. Its hactic and irritating to work in this speed. If you are doing "Work from home" then it is risky having this connection. The...

Very very very poor service.I'm just pasting the email which I sent to them. Hi, I would like to bring to your notice about the irresponsible behavior of your technicians and very poor g broadband service. I recharged my account on 15th april 2015. The internet drops very often hence i had to complain many times to your technicians.Every evening around 6 the internet drops and resumes only the day after. This is very frustrating...

Hello, I am GBroadband user and I fell as a victim under their service. I took G Dispatch 10 MBPS Plan. Now the speed I am getting is less than 1 MBPS. Also strange thing is that most of the websites are not working. Ex . TimesOfIndia, NDTV, Facebook, Speedtest, Yahoomail, etc...There is no good response from the Customer Care people and in fact I asked them whether shall I post my concern and your poor service to the Broadband complaint...

I have had this issue many times in the past that I get the internet connection very rarely when there is a need for it. Today I had to work from home for some of my personal work. Trying to login to the internet, it never gets connected. The only reason why I stick with this service provider is that there is no good broadband connection in Bangalore. I have suffered this many times and few times I had to go to office which is close to 20...