Godrej Interio — Defective product delivered

Address:

Jammu, Jammu and Kashmir

The Godrej Wooden Wardrobe delivered to us on 25/2/15 against bill no. 6565 Dated 24/2/2015 by Naarang furniture Co. Gangyal Jammu after one month from the date of booking i.e. 29/1/2015 (vide no. 2036) and was not assembeled at our home the salesman said it is a display piece. the hinges are extremely noisy, the panels are wobbly. When we contact the showroom Owner Mr. Abishek shrug off any responsibility saying that we will send the Technician. So far with in a day 2 technicians have visited us, one even from chandigarh and none could fix the problem. The panels are not aligned properly, the hinges create unpleasant noise when opened. The last technician who visited us claimed that wardrobe is defective and he would give the requisite feedback to Mr. abishek . We SMS Mr. Abishek on 25/2/2015 that Wardrobe is defective please replace but he didnt respond . I think godrej is selling defective furniture We refuse to use a defective product despite making full payment.