Godrej Interio — Delayed delivery of ordered furniture for marriage ceremony

astikdev

from Kolkata, West Bengal

Address:	712258
Website:	godrejinterio

Dear Sir,

I am surprised to inform that I have ordered on 22.08.2016 for the following items to your dealer M/s Glory Furnishers Pvt. Ltd. Taldanga, G.T. Road, Chinsurah, West Bengal for its delivery on 27.11.2016 and paid full amount on 18.11.2016.

The items are:
1.Sqadro King size Bed not yet delivered
2.Sqadro Premium Dressing Table
3.Sqadro Bed side Table not yet delivered
4.Hero Matress and
5.Slim line Blend Almirah Colour -215 Text purple but wrong delivery of colour 221

Only three items, Sqadro Premium Dressing Table, Slime Line Blend Almira of wrong colour of 221 instead of 215 and Heo Mattress delivered on 27.11.2016 at 8.00 p.m. after three times calling over telephone.

Whether it is expected from your like reputed organisation ? Whether we can trust on your commitment for the delivery and service ? Whether it is justified for the paid customer and who have booked 3 months ago, i.e. on 22.08.2016 for the purpose of marriage ceremony ?

Please arrange to deliver the ordered items in good condition and should be fitted within 02.12.2016 so that the purpose of the purchase is fulfilled.

Astik Dev, [protected]

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Godrej Interio customer support has been notified about the posted complaint.

Dec 01, 2016

Updated by astikdev With reference to my complaint it should be noted that
Slim line Blend Almirah Colour -221 delivered instead or ordered colour of 215 Text purple, moreover the doors are defective and giving trouble during shutting the door which should be immediately replaced.
The Sqadro King size Bed and Bed side table have been delivered on 30.11.2016 and fitted on 01.12.2016
Please replace the doors of the said Almirah with the ordered colour of Text purple 215 within 04.12.2016 as it is related to marriage cermony. Astik Dev, [protected]