Sir,
I purchased SQUADRO KING BED and SQUADRO 4 DOOR WARDROBE from your showroom ABID ROAD;HYDERABAD. on 31/DEC/2017.
PAYMENT RECEIPT NO:188807. for Rs.58743/-
PAYMENT RECEIPT NO:251609. for Rs.50000/-
Total amount: Rs108743/-
Purchased at ABIDS center.
In the month of JAN supplied the items.
While assembling your service personnel realised, that “ HANGAR RODS AND LOCKING ROD FOR THE WARDROBE” not supplied along with the other items.
They couldn’t complete the assembly of wardrobe.
They complained to the service centre.
TILL TODAY THEY HAVE NOT SUPPLIED THE REQUIRED RODS.
When I contacted the Show room, they gave me the toll free no [protected].
I could not contact through this no, every time I am getting the tone ‘your call is in que wait’ . I waited for hours together but no use.
I never excepted the GODEJ company will treat the customer like this.
Now I am repenting that why I have chosen this company product.
NOW I DONOT KNOW WHERE TO COMPLAINT AND WHOM
Please do something on this issue if you can.
I ensure next time I will not make any attempt to purchase your products.
I advise my friends also by quoting my experience with your company.
S.HANUMA PRASAD
[protected]
H-23 MADHURANAGAR’
HYDERABAD-500038
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Regards,
Godrej Interio Customer Care