Godrej Interio — faulty product received

Address:800023
Website:www.godrejinterio.com

I had purchased a center table from godrej named as godrej one no. Alice coffee table from the agency named 'bharat commercial agency' in boring road, patna, bihar.
After receiving the product i noticed that the glass mounted at the bottom shelf of the table is not screwed properly and bend. I have called the customer care as well as the shop continuously for last 1 month and everytime they say person will come to fix it but no body turns up. They even provided me technician number who will come to fix and upon calling he will say he is coming but he never turned up for last one month.
Please look into this matter urgently. I believe godrej as a brand to be trusted. Please do not break the trust after you sell the product.
My bill no. Is 2193 purchased in the name of bibha jha
Address : d-404, 4th floor, lekhraj apartment, roadno.3, east patel nagar, gandhi murti, patna-800023.
Phone no. : [protected], [protected]
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Godrej Interio customer support has been notified about the posted complaint.
Feb 27, 2018
Updated by kshishir89
Can you send someone to address my concern permanently.One time one person came and did a temporary fix and now the table is again faulty.Please fix this permanently or take back your product and refund my money.

My bill no. Is 2193 purchased in the name of bibha jha
Address : d-404, 4th floor, lekhraj apartment, roadno.3, east patel nagar, gandhi murti, patna-800023.
Phone no. : [protected], [protected]
Complaint comments 

Comments

Hi Sir,

We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
kshishir89's [Complaint's author] reply, Dec 5, 2017
Hi Customer Care Team,

Did you manage to read my complaint or you simply ignored it.In my complaint the store details as well as my contact number is clearly mentioned if you read it properly.

Thanks

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    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
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    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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