Godrej Interio — godrej selling defective product and cheating to customers

Address:

Hyderabad, Andhra Pradesh, 500039

Problem – mattress has small size of 3 inch and wanted to exchange but dealer and company denied to exchange – stating that it is custom size mattress which will not exchangeable and neither refundable. (For your information 5 feet x 6feet it is available in many company website means it is not customize size. I want to know – why not company or dealer explained me the standard size of mattress, why they have done the alteration and supplied wrong and defective material. I did not asked to give me cut material from original product.
If company itself not ready to take back it mean material has bad quality and no value of money
After struggle one month and dealer made me like beggar by running here and there finally agree for repair by giving me additional patch
On 24th of dec -17 received call from store to pick up extra size patch up material from store to fill up the gap
13. After taking that patch up material observed 1 inch smaller in height which was dealer owner measured at my house – it indicates entire store person are not professionally qualified to suggest right product to the customers neither they have knowledge how to measure.