Godrej Interio — Inferior leatherette material used for Rhine Ane 3Str Recl SIthr Burg

Address:

GODREJ & BOYCE MFG CO LTD , HYDERABAD BRANCH, 201 &202, LALA-1 LAND MARK 5-4-94 TO97, RANIGUNJ, 2ND FLOOR , MG ROAD,SECUNDERABAD-500003, TELANGANA STA

I have purchased two recliner sofas of the above specs. from Godrej, Vikrampuri, Secunderabad, Telangana state on 31/12/2018 vide invoice
Number 7DI/11080907. Out of two sofas. one sofa leatherette cover is peeled off on its own without usage. This is a 100% manufacturing defect of the covered sheet. The problem was informed within one year to the showroom but no action has been taken. I am making complaints frequently
but there is no proper response from the Company. Though the Company has offered 3 years warranty, nothing has been done for repair/ refund, return, etc.