Godrej Interio — inordinate delay in delivery

Address:Kolkata, West Bengal, 700019

I have placed an order for a dining table (Jack model) and 4 nos. Of chairs (Crystal model) on 17/08/17 at the park street, kolkata showroom. My customer code is: wwc000047. Cheque payment receipt no. 50353. Order confirmation form no. 335527. The planned delivery schedule is on the "1st week of september (Urgent)". It's been 3 weeks since i have ordered the item and still the delivery is pending. I think it is very unprofessional on the part of godrej interio. I had a family function on the 10th of september at my residence. I had to cancel the event. I would like to know how would godrej interio compensate me for this personal embarrassment that i faced.

The sales guy of park street kolkata showroom has replied to my mail saying the transit period for the product i have bought is another 9-10 days (Tentative). That makes it a delay of a minimum of 15 days from the scheduled planned delivery days (1st week of sep) and i have bought the product on 17th of august! I feel, it is inordinate delay, and godrej interio must compensate me monetarily or in the form of a gift that may be a piece of furniture. Look, there should be some kind of a compensation. You cannot be this unprofessional.
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Godrej Interio customer support has been notified about the posted complaint.
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Hi Abhishek,

We regret the inconvenience caused. Please send us your contact details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
Before Some Day I registered a Request regarding my Godrej Bed, CALL No. D[protected]
During Technician Visit he found there are some Nut Bolt is missing that reason bed damaged

now who is responsible for this and who is pay for this

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