| Address: | Faridabad, Haryana, 121002 | | Website: | Customercomplaints.in |
Dear sir,
I had booked order through home eligance faridabad for 3 units of 800mm x2 ohu units for fixing above my kreation almirah.
The dealer have included the 3 sets of wall mounting stiffners also with the order which were not required as the dealer knew the complete requirements nor asked from my end.
Today during the installation i came to know about this goo[censored]p.
I called mr. Malhotra at home eligance faridabad and informed about this wrong order booking and excess supply/excess payment, his answer were let us see, on my insisting thay you should find the solution because its a mistake from your end and why i will pay for this unwanted parts/ materials. On this he was totally rude in his discussions saying that do i return money over phone.. You can complaint to... Ealier also his approach were not customer friendly.
Also i have not received the tax invoice against the materials delivered against my order no 3678 booked on 18.06.16 and 3758 dated 12.09.16. Pls arrange the same.
Pls get these excess materials picked up back and refund the amount. What will a customer do with these unwanted parts?? Was this information helpful? | 
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