Godrej Interio — manufacturing defect in Rio Sofa

I HAVE PURCHASED RIO SOFA PLUS ALONG WITH EUDORA KING BED TOTAL BILLING AMOUNT Rs90309/- ON 30th JUNE 2014 (DEALER:RAJPOOT STEELS AGENCY, JAUNPUR, U.P). WITHIN 6 MONTHS, THE RIO SOFA ARM REST ARE SUPPRESSED DOWN. I HAVE COMPLAINT IT TO THE DEALER. HE ASSURED ME THAT WITHIN 15 DAYS, THE TECHNICIAN WOULD ATTEND THE ISSUE. BUT THE TECHNICIAN DID NOT COME HERE. I AGAIN CONTACTED THE DEALER WHO TOLD ME THAT HE HAVE REGISTERED YOUR COMPLAINT AND THE TECHNICIAN WOULD COME FROM LUCKNOW IN THE MONTH OF FEBRUARY 2015. NEITHER THE TECHNICIAN COME NOR ANY TELEPHONE CALL WAS COME FROM THE COMPANY. AFTER FEBRUARY 2015, I HAVE TELEPHONED SO MANY TIMES TO THE DEALER. HE ALWAYS ASSURED ME THAT YOUR PROBLEM WILL BE RESOLVED SOON. BUT IT IS UNFORTUNATE THAT FROM THE FAMOUS GODREJ COMPANY, NOBODY CAME TO RESOLVE THE ISSUE. I THINK, THE REASON NOT TO ATTEND THE ISSUE IS THE BRAND NAME OF THE COMPANY. THE COMPANY IS NEVER BOTHER ABOUT THEIR CONSUMERS. THOSE WHO PURCHASE FROM YOU, WILL SUFFER. MY COLLEAGUES WERE TELLING ME TO PURCHASE FROM OTHER COMPANY. BUT IT WAS MY MISTAKE TO PURCHASE FROM YOUR COMPANY. IT IS A HORRIBLE EXPERIENCE FOR ME. I HAVE ALREADY GIVEN UP ANY HOPE TO RESOLVE MY PROBLEM.