[Resolved]  Godrej Interio — mattress shape distortion

Address:560076

I purchased a godrej mattress one year ago in bangalore. It carries warranty of 1 years. Within 4 months o[censored]se its shape got deformed.

Called the godrej customer care in bangalore (Mr. Prasad [protected] & mr. Rahul [protected]), they arranged a technician mr. Giri k ([protected]) and after the check they promised to get it replaced within 15 days.

But its been more than 3 months they didn't replace yet
When i am calling them they are telling stock is not available and will deliver next week blah... Blah...

And moreover these guys are not receiving my phone call too

Horrible service by godrej... Full of false promises...

Dear mr godrej kindly solve it asap
+3 photos
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Mar 30, 2018
Complaint marked as Resolved 
Thanks Godrej Team, After logging the compliant the Mumbai team helped a lot to resolve the issue Also special thanks to Rahul, who made it with dedication
Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sir,

We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
Good Indian 451's [Complaint's author] reply, Feb 13, 2018
Sent email
Good Indian 451's [Complaint's author] reply, Feb 13, 2018
Store Detail : No. 28, 2nd Floor, Karnataka Film Chamber of Commerce, Crescent Road, Bangalore - 560001
Landmark: NEAR Shivananda Circle

Contact No : Mr. Prasad 9590662127 & Mr. Rahul 8581827211
Hi Sir,

We regret the inconvenience caused. Please send us your contact store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
Sir,
I am totally disapointed with your product (godrej eon ) side by side refrigerator, model:RS EON 603 SG ...i bought it on last year and before 1 year it got complaint and we infrmed this to ur customer care but till now no update ., , am so sorry to say that i need my money back or new refrigerator...i cant bear this anymore

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