Godrej Interio — non delivery

Address:	Kolkata, West Bengal, 700091
Website:	www.godrejinterio.com

Sir,
This is to hereby bring to your kind notice that i shri sukanata kumar mondal, resident of ad 134 rabindra pally, kestopur kolkata -700101, have purchased a slimline three door wardrobe of ivory red colour from godrej interio store mohini palace, jyangra saha bagan, kolkata 700059 on 28/10/2017 vide cash payment receipt no.-wwc000060, where i have paid the full price including all the taxes. The said product has not been delivered yet to my registered address and the store has not even cared to inform me about the delay; the only answer that the store has provided me against my queries is that the product is still in transit. More over when in a recent visit to the store i offered to upgrade the selected product from ivory red colour to ultra marine blue colour at a escalated price, which was vehemently turned down by the store manager. Shri saugatha bannerjee with salesman code -901053 was the person who dealt the sales.
I am hopeful that you would kindly upgrade the item from ivory red colour to ultra marine blue colour, and deliver the product to my address as soon as possible.

Thanking you,
Sukanta kumar mondal