Godrej Interio — non delivery of product and worst quality after sale service

I have placed an order vide order no.53734 on 18th nov 2017 for 1 maze king size bed, 1 swing 4" mattress, 1 slimline 3 door locker + 2 drawer (Pacific blue) and 1 star design mirror from your di & b4, sahid nagar showroom, bhubaneswar, odisha. Today is 13th march 2018 and i have not received all that i have paid for. I am only getting defective parts again and again, and still unsure about the time to be taken for delivery of the complete product.

When it comes to payment, i was forced to pay the total amount in cash stating card payment option is not available. But, when it comes to delivery of products, its still awaited even after passing of 115 days. Whenever i contacted the store in-charge on [protected], [protected] & [protected], got only some # excuses and false assurances.

Is this the standard of godrej interio service quality and adherence to delivery timeline??

How am i going to be compensated for the loss of warranty period due to delay in delivery??

Who is going to compensate for mental harassment and loss of interest due to cash paid upfront???

Kindly resolve it with utmost priority and compensate me appropriately for the loss.

Regards
R k mishra
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Godrej Interio customer support has been notified about the posted complaint.
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Hi Sir,

We regret the inconvenience caused. Please send us your contact details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care

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