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Godrej Interio

Godrej Interio — non lifting of wardrobe for painting

Address:700103

On 23/12/2017, i have paid rs.4930 vide sbi cheque no.778413 dated 23/12/2017 (Narendrapur branch, kolkata) for wardrobe painting (Prince grey colour). Technician sri. B. Chartered has visited against service call no.454277. Since last friday (5/01/18), everyday sending messages from logistic branch over phone for lifting of wardrobe, but didn't turn up for lifting till date. Claiming compensation for inordinate delay in action against payment of rs.4930 in advance to m/s godrej. You are requested to send suitable instruction to field formation for immediate lifting of wardrobe.

With regards
B. Dear
Narendrapur, kolkata-700103
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Comments

Hi Sir,

We are sorry to hear about your experience. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
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Biman Dhar's [Complaint's author] reply, Jan 11, 2018
This job is done by Godrej Interio, Authorised Service Provider : Sarkar Enterprise, Kolkata, Contact No.033-6509-0809. SERVICE Call No. 454277. Technician : Sri B. C hatterjee has attended the call on 23.12.17. My contact no.9830409824. Address : Sherwood Estate, Block-R, Flat No.1G, 169, N.S.C. Bose Road, Narendrapur, Kolkata -700103.
Biman Dhar's [Complaint's author] reply, Jan 11, 2018
EST. No. IGEN / 10026 Dated 23.12.17
Hi Sir,

We regret the inconvenience caused. We have made note of your contact details. Our team will get back to assist you soon.

Regards,
Godrej Interio Customer Care
Reply
Hi Biman,

thank you for your patience. We apologise for the delay in addressing your complaint. Now that it has been resolved do let us know if there's anything else we can assist you with.

Regards,
Godrej Interio Customer Care
Reply

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