Godrej Interio — pathetic quality furniture provided by godrej interio

Address:	400079
Website:	www.godrej.com

Dear sir/madam,

On 25 nov, 2017 i purchased one squadro king bed cinnamon along with other furniture items like 2 big size almirahs, 1 dressing table, 1 black glass dinning table. I faced lots of problems due to bad quality furniture material provided and after sale service provided such as:
1. Purchased items have not even covered one year and whole lamination of squadro king bed cinnamon has came out. With such a high cost if they are providing pathetic material then its better to choose furniture from local merchants. For what quality they are charging so high.
2. Entire interior of the squadro king bed cinnamon is laminated with different color palaye viz. White, green, cream and red. To my surprise with such high cost godrej is not having even a single color palaye. When godrej is charging such high price, then why it does not provide entire bed in same color lamination palaye.
3. Alimrahs are not properly aligned, i have requested godrej so many time but no complaint is heard.
4. Dinning table is loosely coupled.

I have raised these complaints so many times with godrej interio vashi branch and customer care but no solution for the reported issues is provided. I made several calls and visited godrej interio vashi branch to report my complaints to which they said to call customer care. When i contacted customer care they said for said issues you have to contact godrej interio vashi branch.

Why godrej charges so high cost for the products when it can not provide goods and material upto the mark of charged cost. If lamination has got off within one year how this furniture will survive for long and that too when there is only me single person to use the furniture and there is no chances of any kind of mishandling on my part.

I request godrej interio to take this bad quality furniture back and return my money at the earliest, because your furniture has not survived even for a year what to say about 5-8 years.