Godrej Interio — product not delivered even after two months of order with full advance

Address:Faridabad, Haryana

I have ordered one display cabinet (2 door) on 25th nov 2017 with full amount as advance. The seller confirmed me they will arrange the same within 15 - 20 days. The item is a standard one (Not customized). But even after more than 65 days we did not get the item.

I have been following up for more than two months for the item via e-mail as well as through phone. No reply through e-mail. Even after multiple followup via phone call, it is not delivered.
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Godrej Interio customer support has been notified about the posted complaint.
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Hi Sir,

We regret the inconvenience caused. Please send us your contact and concerned store details at [protected]@godrej.com. Our team will assist you at the earliest.

Regards,
Godrej Interio Customer Care
Whatever contact I had made with store, a copy of e-mail has been sent to [protected]@godrej.com also. You may check e-mails dated 14/12/2017, 22/12/2017, 16/01/2018, 30/01/2018, 01/02/2018.
Still the problem is not resolved even after sending the required information to Godrej Interio Customer Care.

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    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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