[Resolved] Godrej Interio — REPLACEMENT OF MATTRESS NOT ATTENDED IN ONE YEAR | |
DATE OF PURCHASE-04.06.14.
PRODUCT NAME- MATTRESS (MODEL-TARA DUET)
COMPLAINT DATE-
DESCRIPTION- Product was purchased on 04.06.2014 from Raj furniture, Jajpur road, Odisha -755019. but after 20 days it was observed that the mattress is sagging and same i informed to Raj Furniture but 1-2 week passed but no action taken from Raj Furniture, then they told me to contact Godrej customer care for complaint and i do the same. then I complained for replacement of mattress which is sagging abnormally photo attached. This mattress was under warranty period.(Ref Godrej call no. W[protected]), but after many correspondance on dated.13.08.14, 16.08.14, 01.09.14, 09.09.14, 25.09.14, 21.10.14, 28.01.15. but complaint not attended. Again i lodge complaint( Ref. call no. W[protected]) but again no one responded. Now replacement warranty expired.
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Mar 29, 2019 Complaint marked as Resolved Resolved, but behavior and attitude of Raj furniture is not good. | |
1 Comment | |
Comments
Using the name of godrej Raj furniture exploits the consumer. It sells low grade furniture's with dealership of godrej.
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