[Resolved] Godrej Interio — Shoe rack purchased in sept 2013 | |||
Dear sir We had purchased shoe rack from godrej interio in aug 2013. Only after 6months we encountered problem as the shelves had broken. We lodged complaint on 3rd June 2014 vide complaint no 533259 . Technician came and put some nails on side cabinet making holes in the cabinet ensuring us that this was the only solution possible and problem would not occur again. In sept again the shelves broke and again on 24th sept we lodged a complaint vide complaint no 536208 .Technician this time told us that since the earlier technician had done the wrong work shoe rack is now beyond repair and now it is not possible to repair. We had purchased for RS 8000/- and that too from such a reputed company but we are sorry to say that despite my following up with your service centre nothing has happened till date. We want you to either repair this shoe rack or replace this shoe rack as this is not our fault. I request you to take immediate action for this . Thanks Priyanka Bhagat [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Please go to consumer right protection court for quick resolution of your complaint.
Reply
Dear sir
We regret to inform that our complaint till date has not been resolved. We have received a courier from godrej but till date nobody has contacted us for further action . We have no clue whom should we contact for the same . Pl provide us with name and number of contact
Person so that the matter can be further taken up and at least we can start using the shoe rack because at least as on date this shoe rack is a waste for us. Thanking you in anticipation.
Priyanka Bhagat
[protected]
We regret to inform that our complaint till date has not been resolved. We have received a courier from godrej but till date nobody has contacted us for further action . We have no clue whom should we contact for the same . Pl provide us with name and number of contact
Person so that the matter can be further taken up and at least we can start using the shoe rack because at least as on date this shoe rack is a waste for us. Thanking you in anticipation.
Priyanka Bhagat
[protected]
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