[Resolved]  Godrej Interio — Slimline 3 door Locker with mirror with Item Code:SCR 739389

Address:

Hyderabad, Andhra Pradesh

I would like to inform you that I had ordered following items from Godrej Interio store, Franchises – VGREEN FURNITURE & FIXTURES, Plot No. 6, Gachibowli Cross Roads, Gachibowli, Hyderabad. 1. Slimline 3 door locker body 2. Slimline 3 Door (Royal Ivory) 3. Slimline Mirror All these items were delivered in a timely manner by the vendor on 30.11.2014. The technician for installation visited on 03.12.2014. During the fitting of the item, technician realized that the delivered piece was damaged and the same was promised to be replaced and hence packed again and kept to be shifted back to the vendor's showroom. I was assured by the technician who visited for assembling the unit, that replacement will be within a week. Till today no technician has visited and after repeated reminder to the showroom and there had been no efforts to resolve the issue. With utter frustration I would like to state that being a busy women entrepreneur I find it very difficult to constantly remind the vendor for replacement or find any time for followup. Our purpose to visit brand like Godrej was to get the best of services and product, to my dismay has projected a negative moment of truth, which I will take up very seriously with the Consumer Forum, until you solve this problem within 26th December'14. Regards Satya Pinjala [protected]@hotmail.com