Godrej Interio — Sofa complaint

Address:Lucknow

I bought a sofa Euro Pro 3STR Full Sofa Upholstery from Godrej authorized dealer DEE ASSOCIATES Ring Road Lucknow on 13 AUGUST 2021 which cost Rs.85830. I had heard from my childhood about the quality of Godrej Products.
I bought such an expensive sofa from Godrej you But I am writing with great sadness that within ONE YEAR SEVEN MONTHS, the sofa started bursting which is a MANUFACTURE defect. And this is also the failure of the GODGREJ product. And these are also offenses under the Consumer Protection Act 1986.
Now Godrej has charged Rs 16655.00
as the cost of repairing the sofa, which is half the cost of the total sofa.
But Godrej's product did not last even ONE YEAR SEVEN MONTHS.
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Godrej Interio customer support has been notified about the posted complaint.
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Dear Digant,

We regret the inconvenience caused to you. Request you to send us your concern, along with your product and contact details at [protected]@godrej.com and we'll connect with you soon.

Regards,
Godrej Interio Customer Care

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    +91-22 6796 1700
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    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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