Godrej Interio — unsatisfactory and uncompleted work of our kitchen

Address:New Delhi, Delhi, 110075

To
The md, godraj company.

Sir,
We wanted to renovate our kitchen and thinking your godraj company to be a reputed company we booked a modular kitchen with your company through your agency jk furniture house at dwarka (J-33-34 main raja puri road) delhi on 05/10/2017 by giving him an advance of rs one lac through cheque. The final instalment of rs 135000/- (One lac thirty five thousand) was paid on 26/12/2017 through cheque as per agreement that the supply has been received.
The civil work as instructed by your agent was completed by 30/12/2017 and inspected by your agent.
The modular kitchen fitting work was done on 2nd to 4th january 2018 but the work could not be completed due to short supply of articles supplied by your company and the work remained uncompleted till date.
We expected the work be completed within two to three days but the work is still incomplete till date causing great in convince, as we both are working.
The agent jk furniture has been telling us the godrej company has been informed about the short supply of articles and the work shall be completed on receiving the deficit articles. It is surprising that a company of your reputation has failed to send the deficit articles till date.
We had selected your company as we were assured by your agent the work well be hassle free and done in short time. We are very much disappointed by the service provided by your company. The work is not completed till date and we are living with an uncompleted kitchen. We shall not be recommending any one to opt for your company instead if we had got the work done by any local company, the work would have been completed by now with much lesser expenditure.

Neena kaur ph [protected]. Email [protected]@gmail.com
A21 brahma apartments
Sect 7 plot 7 dwarka delhi 110075
&
Dr harinder singh ph [protected] email [protected]@gmail.com
Cmo ndmc.
Was this information helpful?
No (0)
Yes (0)
Godrej Interio customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Dr Harinder,

We regret the inconvenience caused. We have made note of your contact details. Our team will get back to assist you soon.

Regards,
Godrej Interio Customer Care
the work has not been completed till date and the short supply items has not been received till date .No one from your dept contacted us, only I had been contacting Mr Rahul Sharma [protected] who has been giving only assurances . pl look into the matter and expedite it . It is strange that such a reputed company has such low efficiency in work performance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Interio
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    1530
    Pending
    0
    Resolved
    453
    Godrej Interio Phone
    +91-22 6796 1800
    +91-22 6796 1700
    +91 22 6796 5656
    Godrej Interio Address
    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Interio contact information