Godrej Interio — vida 3 seater sofa upholstery minor repair

Address:

560072

I purchased a set of godrej vida sofa (One 3 seater and 2 one seater) in 2015 for rs 50, 000/- in bangalore.in 2017, a 5 inch tear appeared, along the stich, in the seat of the 3 seater sofa. I complained, the godrej interio person came, took photograph of the tear, collected his fees of rs 350/- and left.
After this i got a quotation from one bhavani enterprises, mentioning them to be the authorised service provider. They are asking rs 19, 665/- to repair the tear.
The sofa was of rs 50, 000/-, so the 3 seater should not cost more than half, that is rs 25, 000/-. But the repairing a 5 inch tear of the rexin costs rs 19, 665/-.
Dear godrej interio! Is anyone of you listening or i should say good bye to your company?
I hope my problem will be solved.