Godrej Interio — wrong product delivered and refused to take any action.

sushmita biswas 28

from Kolkata, West Bengal

Address:

700077

I have purchased almirah slimline from godrej interior bt road kolkata. They delivered wrong product. Missing selves and drawer. When i called them the refused to change. The attending person sangita das who was not ready to accept her mistake and saying she can't do anything.
My mobile number [protected]. You can check the order details through this number.
The staffs in bt road, kolkata showroom is too bad. They use to cheat people. Even when i told the installation boy that wrong product has been delivered, he told my duty is to fit the product so i have to then contact to the showroom. These people are cheating everyone and destroying reputation of godrej.

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Godrej Interio customer support has been notified about the posted complaint.

Nov 21, 2018

Updated by sushmita biswas 28 I have purchased almirah slimline from Godrej interior BT ROAD Kolkata. they delivered wrong product. Missing selves and drawer. When I called them the refused to change. The attending person Sangita Das who was not ready to accept her mistake and saying she can't do anything.
My mobile number [protected] . You can check the order details through this number.
The staffs in BT ROAD, KOLKATA SHOWROOM is too bad. They use to cheat people. Even when I told the installation boy that wrong product has been delivered, he told my duty is to fit the product so I have to then contact to the showroom. These people are cheating everyone and destroying reputation of Godrej.

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Comments

Godrej Interio Customer Care

from Mumbai, Maharashtra

Dear Sushmita,

We regret the unpleasant experience you have had. Please share your contact number via inbox message and alternatively you can reach us at our official support handle @GodrejInterio4U by clicking on this link https://bit.ly/2AMAxGb. Once we receive the details, our team can connect with you for further assistance.

Regards,
Godrej Interio Customer Care

Sisir de

from Kolkata, West Bengal

Purchase Sliding almirah 8'x4.5', but after installation damaged noticed not yet repaired fully, one sliding door replaced, Areo almirah two faulty door replaced. Now all are lying in my house since 5 days.request to lift all the replacement items to Godrej but not yet done. I am facing difficulty to store these items. Pl do something.