Godrej — Microwave oven Manhandled

rep2sunny

from delhi, Delhi

Address:

New Delhi, Delhi

My new oven's door lock chipped off in january. i called the service centre to replace it. A technician Sonu Bansiwal came and assured us that lock will be replaced in two days. From 7th january and today is 22nd march, whenever i call them they keep on giving me new dates on pretext that the part is not in the stock. When i asked them to return my part, then also they are not paying attention. this is mental harresment.

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Godrej Appliances Customer Care

from Pune, Maharashtra

Dear rep2sunny,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.

You can get the complaint No. by calling us on our toll free number[protected]

Regards,
Godrej Appliance Team.

Godrej Appliances Customer Care

from Pune, Maharashtra

Dear rep2sunny,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team