[Resolved] Godrej — Washing machine service | |||
We have one washing machine and PCB panel for the washing machine was non operational on Apr 2015. After our request to Godrej Service Centre, the service person came to home and told to replace the PCB panel. We payed him the amount and he insisted to install a temporary PCB as he was sort of appropriate PCB panel. Still after a year, Appropriate PCB has not been changed and now for changing it, Godrej service centre is demanding visiting charges to replace. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Godrej Interio customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear mehuldalki,
We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.
We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.
Thanks for your quick response.
The service center approached me and telling technician will visit to see PCB and will change but if not in stock will take 15 days of time to replace.
I would like to mention that executive from Service Station has closed my ticket no. A[protected] mentioning that customer refused to pay. Kindly reopen the request to get it closed in proper way.
Your immediate action is highly solicited.
regards,
Mehul
The service center approached me and telling technician will visit to see PCB and will change but if not in stock will take 15 days of time to replace.
I would like to mention that executive from Service Station has closed my ticket no. A[protected] mentioning that customer refused to pay. Kindly reopen the request to get it closed in proper way.
Your immediate action is highly solicited.
regards,
Mehul
Dear Mehuldalki,
Your complaint has been closed.
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
Your complaint has been closed.
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
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The concern is that why should I pay again for the Panel which I paid already