[Resolved]  Great Eastern Appliances — given defective air conditioner

Address:	AB-17, AB Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, 700064
Website:	www.greateastern.co.in

I mahammad hoque, purchased { split ac-1.5 tr hitachi kashikoi 5100x inverter - r410a-rsog518hcea} from “great eastern salt lake kolkata” on 01/06/2019 and installed on 04/06/2019 at beldanga begunbari murshidabad west bengal.

Now when my air conditioner finally installed, the ac is not responding and i shocked about this, cause the faith i have in hitachi, feel me so bad.

Now when i talked to “great eastern” they said they can’t do anything for this and the problem occurred can only done by hitachi service centre.

When i made a complain against ac on 4th june with complain number: [protected],
Engineer came and checked the ac and said the circuit not responding means the pcb is not working and i have to change the pcb.

Now when my machine changing request accepted, they again great eastern staffs do bad behaviour with us.
They said we don’t know about this matter.

They give me defective products cause we carry this to far, where we can’t do anything and what actually happened.
The air conditioner is defective.

I purchased many electronics from this shop, great eastern saltlake near pnb
1) whirlpool air conditioner
2) 43” led tv
3) samsung galaxy a9 pro
4) lenevo laptop
5) remote fan

We find good electronics find here only with good staff behaviour.

Now it’s change i don’t purchase anything from this shop, i don’t expect this from great eastern.