Gujarat State Road Transport Corporation [Gsrtc] — Request for refund of e-ticket which is not booked.

Address:	Bharuch, Gujarat, 392001
Website:	www.gsrtc.in

Dear sir,

As per the above stated subject i want to inform you that i have booked two tickets for two route one for bharuch zadeshwar x to sarangpur btd which is of 21:30hrs from gsrtc online ticket booking on 24/09/20165 trip coad: 1100shrdamlgj47 and second for sarangpur btd to bharuch zadeshwar x which is of 16:30hrs on 25/09/20165 trip coad: 1415amlshrdgj47 and after submit option from gsrtc site amount of bus fare rs.375/- (totel-750) is being deducted each time from my h. d. f. c bank account and my sbi bank account but i did not get e-ticket each time. after this i dialed gsrtc no.[protected] and is engaged.
All detail of bus ticket and bank are attached with this letter.
Date of payment 22/09/2016

Username (gsrtc):- arpitpatel222
Mail id:- [protected]@gnfc.in
Hdfc acc no:- [protected]
Narration (hdfc bank):- ghdf[protected]-billdkgsrtc
Cheque/ref. no (hdfc bank).:[protected]
Sbi acc no:- [protected]
Narration (sbi bank):- inb gujarat state road transp gsrtccorp payments
Ref. no (sbi bank):- gsbi[protected]ig0ctftnv3
I, therefore request you to arrange for refund amount to me as soon as possible

Thank you in anticipation of your co-operation.

Yours faithfully

(a p patel)