[Resolved] Hard Disk — hd | |||
Just hooked up a New Western Digital My Passport 1TB External USB 3.0/2.0 Portable Hard Drive. My Dell Inspiron 580 running Windows 7 doesn't see/recognize the new HD. I loaded the WD driver 1/19/2011 1.0.00090, but the Dell/Windows 7 still doesn't recognize the WD-HD. I switched USB ports but still same result. Does anyone have any suggestions before I call Western Digital Tech Support? Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
Based on your post, It may just need a drive letter assigning to it as Windows can sometimes fail to assign one automatically where external hard drives are concerned.
You may follow the steps below:
1. Go into Disk Management and in the bottom-right panel look for a ribbon which is labelled as "Raw" and has no drive name.
2. Right-click on that & choose Change Drive Letters and Paths.
3. Click "Add" and accept the default letter, or choose preferred letter from the list.
4. Click "OK" and wait 5-10 seconds.
Hope it helps.