Hathway Cable & Datacom — service not provided after giving money to operator

Address:

Ashmita jyoti chs, marve road charkopnaka malad west, Mumbai City, Maharashtra, 400095

Hello i am a old customer of hathway, and faced worst possible service from hathway. I purchased hathway set top box, my card number is[protected], i paid rs 550/- to my cable operator sunny (Sonali cable, malad, mumbai), they assured me to start my connection but till date no channels are started. They doesn't provide any receipt to the customer, doesn't pick up calls for service. The whole ashmita jyoti society of marve road with minimum 1500 subscribers of hathway are suffering from hathway service of sonali cable. We have no other option than switching over to tata sky. We are not provided their office address or office phone number. Hathway should black list such irresponsible franchise.