[Resolved] Hathway — Complaint about disgusting behaviour of Hathaway technical person in Laxmi nagar and poor service. | |||
I want to file a complaint against Hathway technical person name neeraj his mobile number is [protected] and also another technical person whose name is rupesh his mobile number is [protected]. I just installed hathway connection in my office last month. the address of my office is 3/102 office 403 4th floor. I faced some technical issues yesterday morning. I already filed a complaint against the same on [protected] on this number and my service id is 01102021W169163. my customer id number is [protected] and my registered mobile number is [protected]. when i called the neeraj he said to me that ok i, ll send the concern person almost 5 hours back. but now when i called him 5 to 6 times he put my number on black list and he is not even responding as well as rupesh is also a technical person and he is also not responding to my call. I am running an IT company for which I need fast and stable internet. That's why I choose hathway for better service instead of airtel or jio. But now i think that was my biggest mistake so please tell them behave properly to your customers or you will be loss your many long term trusted customers because i already heard something from their own salesperson that the new main owner of this franchise of laxmi nagar is very careless so his employes treat their customers for granted. I am already in a loss because i am not able to use internet for their poor services. Was this information helpful? | |||
Nov 2, 2021 Complaint marked as Resolved Hathway customer support has been notified about the posted complaint. Verified Support Oct 01, 2021 Hathway Customer Care's response Hi, Thank You for letting us know about your concern. We have escalated this to the support team to resolve it on a priority basis. Thank You! Hathway Customer Support Team.
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