Hathway / Gujarat Telelink [GTPL] — GTPL – Broadband Data 300 GB consumption With in 2 month Data pack Empaty

Address:

Vadodara, Gujarat, 390021

I, Vijay From Baroda Gujarat .my complaint against GTPL broadband services baroda. My Broad Band plan was activated on 08/09/2015 & plan(200Gb +100Gb(free) ) amount is 4050. within in 2 month internet services was interrupted 10 times for 2 days or 3 days. With in 2 month my package is empty 300Gb uses. I was logged the complain online but not getting respond properly same i was visited their baroda office 04/11/2015 for problem resolution . same they are taken my mail id & not share detail uses those data till date. after I was check analysis from their website & found 28/10/2015 to 31/10/2015 last three days 227 GB data download & it is not possible uses my end. Same found that MAC id is showing different .same i asked their call centre for MAC id detail but they are not share properly. my side internet security is 100% strong & i am single user for braodband no boddies uses this data. after this esaclation not rcvd any problem related mail their side. Kindly Request to you pls treat on top priority. data uses detail as mention below. VOLUME200GB10MBPS-12M[protected]:09:16 3:41:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M[protected]:06:54 0:14:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M[protected]:10:15 0:38:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M[protected]:00:41 3:53:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M[protected]:55:29 0:26:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M[protected]:18:52 5:26:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M[protected]:19:13 4:07:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M[protected]:24:58 0:19:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M 1/11/2015 0:34 4:30:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M 2/11/2015 1:14 1:33:[protected]f7-85-ae-e1 VOLUME200GB10MBPS-12M 2/11/2015 21:04 5:14:[protected]f7-85-ae-e1 [protected] 42699 227997 Company Name : GTPL Hathway Broad band ltd Location : Baroda Phone no : [protected], 6th Floor Monalisha Complex, Next To World Trade, Above Pudent Hotel, Sayajigunj, Baroda 390005 Ph.[protected] / [protected] Thanks, Vijay