Hathway / Gujarat Telelink [GTPL] — gtpl broadband internet issue.

Address:Surat, Gujarat, 394110

Name - naushadalam pathan
Mobile no-[protected].
Problem with gtpl broadband.

I am facing issue in internet constantly, everyday internet is getting stop and after i call the costumer care they take complain and ask time for 24 hours. Some time it take some 6, 7 or more then 24 hours to get back the internet access but very next day or same day again internet stop working. It is happening everyday if i count my plan as if i am using 6 month plan then i am only able to use internet for 3 month. The costumer support is worst they don't have resolution. They only present one dilouge wait for 24 hours and the same thing happening everyday. We costumers are not fool. I have have not got connection to call everyday and complain i need constant internet access. Either they provide me assurity or i need my full refund i am feddup with gtpl internet. These guyes are fooling the costumers they don't have the ability to provide good internet at all.

Thank you.
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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.
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