Hathway / Gujarat Telelink [GTPL] — Gtpl make his customers fool.

Address:

516, Shreee ram nagar vrachha road

I take a new connection plan from gtpl broadband. But i dont have internet connectivity in my router. And i raised two complaint to gtpl. They said within 24 hours we will solve your problem. But they didn't solve my problem. And without my confirmation or information they closed my complaint.
And i reopened each complaint 2-3 times.
But still no response from gtpl.
First complaint: 18 june 2021 complaint no.10400585
Second complaint: 19 june 2021 complaint no. 10429381
And still today 5th day but unfortunately no any response from gtpl.