Hathway / Gujarat Telelink [GTPL] — Non responsive attitude on connection issue

Using GTPL broadband is the WORST experience I am having. Since May 17, 2021 my connection is not working properly. After that my connection worked for almost one day only or so and since May 23, 2021 my connection is not working. Every day I am doing calls on various available numbers and no one is bothered to resolve issue, even not attending calls. After lots of attempts I can connect with executives and but as usual getting standard replies. Even not able to contact seniors, after requests to executives. No one is ready to talk or resolve. When called customer care no senior is available to talk, and get answer you had a talk for 4 times so can not talk to them. Are they VIPs to or extra ordinary persons with whom customer can not talk??? If so they why they don’t provide solutions?

Because of all this, my office work is suffered a lot and I am not able to complete work on time, online classes are also suffering.