Hathway / Gujarat Telelink [GTPL] — Relocation issue

smit1913

from Ahmedabad, Gujarat

Address:

380061

Dear All, I had applied for relocation of GTPL broadband services and make payment and submit all necessary documents to your local support. Since last 10 days local team is not acting upon and make falls commitment. Since i paid the annual charges for service, i am taken for granted. Request you to help in restoration of services this time. Assuring you in future i will never recharge GTPL once this annual plan consumed.

I want my money back.

I WANT TO CASE TO CONSUMER COURT FOR THE SAME SO WHAT WILL BE PROCEDURE?

Regards,

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Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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Comments

smit1913

from Ahmedabad, Gujarat

My complain ID is 300877 which I have generated on 16th June almost 15 days ago and when I called to customer care they are not replying and just giving me the answer like wait for 2 hours, your issue will be resolved, I called to area manager (Shayam) he told me that you have to take the permission from society then we can give you the Internet connection (what the answer from shayam, he was the manager and he told me that I have to take the permission from society), actually shayam has to take the permission from society not me, he was not doing his job.

If you are not ready to solve the my problem I will case on GTPL with people whome I have talked.