Hathway — worst service, abusing operators , overcharging, no response from operators end

Address:

Mumbai City, Maharashtra

my self vishwanath chatterjee using card no[protected] . we 100 families r very much frustrated with the service provider of our area. even we forced to lodge a complain to the CONSUMER FORUM ... DOCKET NO[protected]. After contacting several times to the operator they r not at all solving our problem. they are charging us money but not giving the channels we supposed to receive. many of the channel showing lock code 4. where these channels were available to us previously and still available to some of our neighbors who is using hathway. while contacting over last six seven months the representative of the operator named MR SUNNY is very much ill mannered, abusive even to the women he was threatening us about our complain even we were supposed to get a mental molestation. we want a solution for the same otherwise pls give us right to recharge our cards directly from hathway such as the other connections like TATA SKY is giving. we do not want to get harassed each and every day by such illiterates ill mannered fellows.pls cancel the licence of such inactive service providers or give your consumers their own right. pls the issue asap or we the 100 families of ASHMITA JYOTI SOCIETY OF MARVE ROAD MALAD WEST will continue this escalation to higher lavel of consumer forum as we are very much frustrated over years. vishwanath chatterjee [protected]