HDFC Bank Bank Credit Card — Wrong payment debited from my credit card account no.[protected] , on 28.09.2015 Rs.17076.29.

Address:627006

Sir i have dhfc bank credit card no.[protected] on 28.09.2015 wrong debit has been done hdfc credit card department Rs.17076.29 by smartpay.i have already given complaint to hdfc bank credit card and also dispute form also send by courier and also my registered e-mail:[protected]@rediffmail.com on 29.09.2015 the reference no. is[protected].but hdfc redersal officer (madam) told and send mail as the above said amount rs.17, 076.29 to be leased with biller(airtel) by me.this is not satify for me and haveyet not credited the above said amount to my credit card account no.[protected].let me know what i should to do for necessary amount credit to my credit card account?
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Dear Mr.Shunmugavelayudham,
We have taken note of your comments expressed with regard to processing of Smartpay claim. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].


-Anay
HDFC Bank

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