[Resolved] HDFC Bank — hdfc bank fastag - no response from hdfc team

cguha87

from Chennai, Tamil Nadu

Website:

v1.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

I have applied hdfc fasttag through online and made payment of rs.500.
The reference number of the application is hfr324223.

I have applied on 5th nov 2019 since then there is no updates and i did not receive any welcome letter to my registered e-mail. I dont find any way to track my application status.

When trying to contact the toll free number, no response recieved.

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Nov 8, 2019

Complaint marked as Resolved

Received fast tag. Very fast response from hdfc team.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2019

HDFC Bank Customer Care's response Dear Customer,

Please note that we have dispatched the tag today through blue dart courier bearing AWB no. is [protected].

-Nadia
HDFC Bank Customer Assistance

Nov 07, 2019

Updated by cguha87 Kindly requesting to share the awb number to track the same.

Nov 08, 2019

Updated by cguha87 Thanks hdfc team for very fast response. Thanks

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Comments

Harendra Narvariya

from New Delhi, Delhi

My self Harendra singh Narvariya and my account no.- [protected]. i am raised the complaint for two transaction in my account on 7 Oct 19. these transaction was wrong. Please refund these amount.

Harendra Narvariya's reply, Nov 2, 2019

my contact No.- 8375956145/8076772876

Chitra Shekhawat

I have not received fastag yet, FASTag application HFR01602246

Please share awb number and let know how much time it takes? Thanks

Vijay Kumar Vasudevan

I have applied hdfc fasttag through online and made payment of rs..
The reference number of the application is hfr02153116

I have applied on 1st march 2021 since then there is no updates and i did not receive any welcome letter to my registered e-mail. I dont find any way to track my application status.

When trying to contact the toll free number, no proper response recieved.