HDFC Bank — HDFC Credit not sanctioned without proper reason

Address:Krishna, Andhra Pradesh

Dear sir/madam, My name is V.Radhika. I have been placed a request for Credit Card through one town branch - Vijayawada on 11th May'2015. Actually I applied this for second time. The branch people said I have eligibility for Credit Card and they were applied through my net banking and said I got a call on next day. But I didn't received any call till a weak and when I was checked it online through ref.number it showed the status - Disapproved. The same thing has happened on October'2014 when I applied this for the first time. That time the credit card worth Rs.75000 credit limit approved to the employee, who is working with me and with same company (colleague) and also she is getting the same salary comparing with me, though the same bank. But my application has been rejected. Then branch people said to me that I have to apply the second time only after 6 months. After that my has salary has been increased and I applied for credit card through same bank for second time after 7months. But the same thing has repeated which was happened first time and same reason shows that - 'DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY'. I can't understand the perfect reason and the branch people also not saying the correct reason for Disapproval of the Application. When the bank saying the same reason before 7months then how can it repeat the same thing after the increase of my net salary. I'm maintaining the HDFC salary account from last three years but the bank has not given any offers to me and now saying I'm not eligible for bank products. I want to know the correct reason for rejection because I'm not a defaulter in any way or anywhere. ***My Credit Card Application Reference Number - [protected]SI***
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Dear Customer,
I would require few details in order to check this from my end. You may mail at [protected]@hdfcbank.com along with your Complete name, address and contact details as updated in your application form so that we can assist you & contact details with ref ID- TTU[protected] in the subject line. Will revert to you.

-Anay
HDFC Bank Customer Assistance
Dear Sir,


I am Ravi kumar.H holder of Credit card ([protected]),
i want to inform you I received the credit card for the above said number nearly 7 months ago.

I have not get received the pin no. After repeated follow ups and I have also complaint about it, no action has taken from your side.

Now you have charged me Rs 5800/- and also you have send me low notice. This is not a huge amount for paying, but when I have not at all used the card, is it wise to pay more over if we called to customer care for the pin no they are informing to the bill amount first and then they will send me pin no.

This is not at all acceptable from an international stander bank like HDFC.
If we enquirer the customer care they are informing you have taken an insurance policy. For you kindly information I have not received any insurance copy till date.
They are also informing your postal address incorrect.
If my postal address incorrect how the low-yer notice and bills can reach to my home, but we have not received the insurance copy or pin no not even onece.

Kindly look it into it and do the needful at the earliest..
One of the most unsatisfied customer before using the credit card.


With Regards

Ravi kumar.H
[protected]

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