Comments
Dear Sir,
I am Ravi kumar.H holder of Credit card ([protected]),
i want to inform you I received the credit card for the above said number nearly 7 months ago.
I have not get received the pin no. After repeated follow ups and I have also complaint about it, no action has taken from your side.
Now you have charged me Rs 5800/- and also you have send me low notice. This is not a huge amount for paying, but when I have not at all used the card, is it wise to pay more over if we called to customer care for the pin no they are informing to the bill amount first and then they will send me pin no.
This is not at all acceptable from an international stander bank like HDFC.
If we enquirer the customer care they are informing you have taken an insurance policy. For you kindly information I have not received any insurance copy till date.
They are also informing your postal address incorrect.
If my postal address incorrect how the low-yer notice and bills can reach to my home, but we have not received the insurance copy or pin no not even onece.
Kindly look it into it and do the needful at the earliest..
One of the most unsatisfied customer before using the credit card.
With Regards
Ravi kumar.H
[protected]
I am Ravi kumar.H holder of Credit card ([protected]),
i want to inform you I received the credit card for the above said number nearly 7 months ago.
I have not get received the pin no. After repeated follow ups and I have also complaint about it, no action has taken from your side.
Now you have charged me Rs 5800/- and also you have send me low notice. This is not a huge amount for paying, but when I have not at all used the card, is it wise to pay more over if we called to customer care for the pin no they are informing to the bill amount first and then they will send me pin no.
This is not at all acceptable from an international stander bank like HDFC.
If we enquirer the customer care they are informing you have taken an insurance policy. For you kindly information I have not received any insurance copy till date.
They are also informing your postal address incorrect.
If my postal address incorrect how the low-yer notice and bills can reach to my home, but we have not received the insurance copy or pin no not even onece.
Kindly look it into it and do the needful at the earliest..
One of the most unsatisfied customer before using the credit card.
With Regards
Ravi kumar.H
[protected]
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I would require few details in order to check this from my end. You may mail at [protected]@hdfcbank.com along with your Complete name, address and contact details as updated in your application form so that we can assist you & contact details with ref ID- TTU[protected] in the subject line. Will revert to you.
-Anay
HDFC Bank Customer Assistance