[Resolved]  HDFC Bank EDC Machine — Plutus emi tid

Address:

Chennai, Tamil Nadu

My name is babulal, i am running a business of mobile & delears of samsung & nokia, i am holding hdfc swipe machine from past 3 years, before 5 months back i have received a swipe machine from samsung & nokia for the emi purpose. From last 20 days i m facing the problem in hdfc & samsung swipe machine both the machine simaltusouly not working as both tid appear the same. As i have approached to the samsung company they have told to contact pine labs. So we have called pie labs & they told me that you have to released a new plutus emi tid from your hdfc bank. So we called the custome care of hdfc they have given me the no. Mr. Mohammed khan whose mobile no. Is [protected] after speaking with them, he told to contact mr. Shiva [protected], the same response i received saying you please ontact mr. Bala mobile no. Is [protected] he is the right person to handle your problem. Before 6 days back i have spoke with him he told me that sir i will do it, he told that i need a signature & seal in a form which i personally will come & do it. From last 2 days he is not picking my phone. Today when i call up him he used the abuse languageand told that he will released the new tdi what ever you want to do you can do. You can compliant about me in hdfc i dont care & used abuse words abour me & hdfc. So i request you to please go through this matter as i am facing a problem in swiping as samsung is lauching s5 smart phone with 15% cash back offer. Already i have booked 10 nos. Of phone for my customer. So please help me out in this matter.

Regards
Babulal jain,
Sri jai gurudev impex
11/17, kasi cheety lane
Sowcarpet
Chennai - 600 079