HDFC Bank Ergo General Insurance — Insurance amount sanctioned disproportionate & survey not proper for claim. C[protected]. Ajur

Address:	Mumbai City, Maharashtra, 400 703
Website:	hegi.co/y5CTf9x

Car insurance policy old [protected] 000
Car insurance policy new[protected]
The motor accident was reported with complete details. survey was conducted by surveyor office employee which seems to be lacking for the details reqd. to be explained to the officer /approving authority.
Against the claim of damage due to impact only rs.14000/- approved and i have to sale off rs.26750/- from my pocket.
The comprehensive policy need to cover metal parts on both the side of driver, but the damage on right was rejected for reason unknown. no explanation provided either by surveyor or hdfc ergo.
Please be advised that being a govnt. approved valuer and loss assessor registered with irda, such type of reduction without any justifiable reason i can not accept. it is better you send your expert to explain me the reason for such rejection.
Apart from this i recd. sms that only rs.6146.28 approved.
Also i recd. a notice ref. rm[protected]in m-123070 dated 02/08/2016 (recd. on 12/08/2016) drafted in mafia language, threatenin me to pay additional amount rs.779/-else the period of policy will be reduced. why do i accept hdfc ergo for such unprofessional work culture. please train your constituted attorney to learn the language to be used with client who trusted hdfc ergo and renewed the policy well in advance.
If i have to pay additional amount on account of the accident reported after the renewal, kindly refund my premium in full as i prefer to deal with icici.
There are many option available at client's disposal now a days.in spite of that i trusted hdfc ergo on account of good rm of hdfc bank mr. rohit vishwakarma ([protected]).
I request to reconsider the survey report and arrange joint meeting to arrive at correct estimate. i shall appreciate your reply soon in order to decide further action plan to escalate the matter.
With regards
Satishkumar mandirwala
Surveyor and loss assessor (irda licence no.42019)
Govnt approved valuer.
+91 [protected]