Hitachi Home & Life Solutions India [Hhli] — Ac not working at all | |||||
HI i purchased hitachi ac in chennai from reliance digital anna nagar, the product was a waste of money from day 1 it was not working, we complaint the store they send some tech and do repair work still the issue going on, called several time to hitachi customer care just to know that ac is fine, they keep on saying we need to talk to reliance, and the reliance tech dont take any interest to fix it permanently, i am so fed up with the product dont know what to do - there are several ac company which comes in a cheap rate and works amazing but after paying this amount i feel like cheated and cant do any thing Was this information helpful? | |||||
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
Dear Sangram,
Your complaint has been registered with us and here is the complaint number[protected] for future reference.
At Your Service,
Reliance Digital
Your complaint has been registered with us and here is the complaint number[protected] for future reference.
At Your Service,
Reliance Digital
Dear Sangram,
We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.
At Your Service,
Reliance Digital
We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.
At Your Service,
Reliance Digital
hanks for your acknowledgement but let me tell you if I purchase a brand and I need a tech from your brand Hitachi what need to be done ? If I knew that the after sale service will be provided from reliance I would have bought a reliance ac not a Hitachi one . your company is selling a product and don't take care of service that shows your loyalty and responsible towards your customer, this is a faulty unit I need it to be exchanged not repaired, stop cheating customers as we can't take a trial of this kind of product before payment, the time it was installed its having a prob even I have signed document of the tech who came for installation, this is the worst customer service done by Hitachi, I was a loyal customer of godrej AC and I was so happy just some told me to go for Hitachi I been fooled by that and reliance used to keep all the used product which I have experienced in new Delhi as well, pathetic service as you guys are not bother what does I feel when I paid 40 k for this stupid box, if you can replace the complete unit or send a Hitachi tech to check its fine or I don't have time to explain how I feel like to be cheated by a company who is least bother about there customer
Just another victim of your company hope you guys have some good business by cheating people like me happy cheating
Sangram Mohanty
[protected]
Just another victim of your company hope you guys have some good business by cheating people like me happy cheating
Sangram Mohanty
[protected]
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+91 27 6427 7571 [Head Office]
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We regret the inconvenience caused. Our team will contact you and provide a resolution.
At Your Service,
Reliance Digital