[Resolved]  LG Hausys / Bath Counter top & Sink — Incorrect Product, Late Delivery, Poor Service

I purchased LG Hausys Bathroom Couter Top and Sink from their Authorised dealer Bansal Sales Corporation, Laxmi Nagar, Delhi. They took lot of time to deliver product and when it was deleivered it was of poor quality and completelty wrong specifications. It will not even fit the frame. After that they promised to rectify the same in 2-3 days. However even after 2 months they have not rectified. They had taken full advance.
Every time I contacted, they gave an excuse that they are busy. earlier they said it is because of Shradh, then it is because of Dhushehara, then it wa sbecause of Diwali, then it was because of Chhat puja. Now they are saying that it is because of an exhibition they are participating at Pragati Maidan.
I contacted LG Hausys officials also, but they are also protecting their dealer and are not taking any step to rectify the problem. It is putting me to great inconvenience. Will any senior LG Hausys official listen to this and help small customers like me??