Home Shop 18 — Given wrong product and now not responding and denied to refund the amount. | |||||
Given wrong product and now not responding and denied to refund the amount. Online order was given to Home SHop 18 based on Television advertisement. reference order no. is[protected]. received on 4th June. Product purchased is electric Roti maker, which is not as per shown in the tv advertisement, getting hot immediately and not working properly. We are doing follow up since last 3 days to customer care of Home shop 18 but not getting any response, and now they are not responding our call to. Its cheating and they are not ready to refund the money for wrong product. need support to get refund immediately. Cusomer care executive behaving very rudely. and not ready to refund the fund. its cheating and now not giving support by giving faulty product. Was this information helpful? | |||||
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HomeShop18 customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
It is very bad experience and home shope 18 is literally cheating the people. requesting all the buyer not to buy from home shop. You will get good product from rediff shopping, ebay and from amazon. but to not buy 1 rs product from home shop 18
Reply
Dear Customer,
Warm greetings from HomeShop18!
Issue has been escalated to our concerned team and will be attended to shortly. Assuring you best of our services,
Regards,
Team HomeShop18
Warm greetings from HomeShop18!
Issue has been escalated to our concerned team and will be attended to shortly. Assuring you best of our services,
Regards,
Team HomeShop18
Dear Sir,
Please do the needful, based on previous purchase we faith on your service but this time we are not getting any response and support. Please pick the material and refund the money asap.
Please do the needful, based on previous purchase we faith on your service but this time we are not getting any response and support. Please pick the material and refund the money asap.
Still no support is received nor refund initiated. Every time customer care person is misguiding us .getting information and disconnecting the phone.
every time we are giving the same information and requesting the CC. and no further step have been taken.
hope shop 18 is cheating the customers by giving wrong product .do not trust, please help us to get money refund.
every time we are giving the same information and requesting the CC. and no further step have been taken.
hope shop 18 is cheating the customers by giving wrong product .do not trust, please help us to get money refund.
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