[Resolved] Homeshop18 — 41 pc living room combo by royal palace -maroon

Desh Deepak Srivastva

from Gurgaon, Haryana

Address:

Etawah, Uttar Pradesh, 206001

Dear sir
I have paid Rs.1999 for 41 Pc Living room Combo By Royal Palace -Maroon on date 06.01.2019 through ICICI debit card, but till now martial not delivered to me. when I asked to call on HOME - 18 Phone no.[protected] recorded reply and message received that " Delivery of your 41 Pc Living room ... is delayed & will now reach you by 7, 8, 9...01 .2019.
Today (28.01.2018) again I call on same no. reply that Home shop 18 has registered my complaint no, HS[protected] against my order. Please arrange to return refund in my account as debit card if my order is cancelled.

Thanks
Desh Deepak Srivastava
Etawah-206001 (Uttar Pradesh)

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Mar 6, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2019

HomeShop18 Customer Care's response Hi Srivastva, Please accept our sincere apology for the issue you had to face related to the refund. Would assure you that we will expedite the resolution for you .We have already share your concern with our concerned team. kindly allow us 3-4 working days or call us on[protected] between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan

Verified Support

Feb 01, 2019

HomeShop18 Customer Care's response Hi Srivastava, Please accept our sincere apology for the issue you had to face related to the refund. We would like to inform you that your product refund already refunded with transaction id[protected] on dated 28 jan, 2019. For further query you may choose to call us on[protected] between 10:00 AM to 06:00 PM.

Team Homeshop18
Shagufta khan